Posts tagged ‘call centers’

Crossborder’s Research Data Highlighted in Article

We must admit:  it’s nice when your work gets some recognition — so it was a real treat for our Mexico market research staff to see data from some recent industry research being used in by the San Diego Union Tribune in a recent article (Tijuana group aims to change city’s image” – August 8, 2010, by Sandra Dibble).

Tijuana Employment by Sectors - Data by Crossborder Group

While the print edition included two graphics (including some data we provided on the number of IMMEX/maquiladora firms in major Mexican cities), the online edition included the graph at right — which shows approximate employment numbers for various tech clusters in Tijuana based on research our team did over the last few months (including medical devices, aerospace, and others).

One piece of new information (which didn’t really get covered in the article) was our estimate of Call Center employment in Tijuana.  This is an emerging industry not just in Tijuana, but other parts of Mexico as well — and one that has much potential for growth (particularly given the bilingual nature of the US-Mexico border States). Look for more research from Crossborder Group on this topic in the coming months….

Advertisements

August 17, 2010 at 12:53 pm Leave a comment


Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Join 13 other followers